FAQ

As a Board-Certified Trichologist, I specialize on identifying and treating hair loss and various scalp conditions.  I provide personalized consultations and solutions to help clients achieve healthier hair and scalp, using a range of treatments tailored to individual needs.

New Clients services have been created to take the guess work out of what you need.  The options have been simplified to make it as smooth as possible.  If you are still, unsure about what you need, think you need something else, I suggest filling out this digital consultation form and I can recommend a new client service.  All NEW CLIENT SERVICES can be found HERE.

I handle all appointments digitally so you can make or change your appointment online 24 hours a day 7 days a week.  If you need to reach me the best form of contact is by email: hairbymelissanovak@hotmail.com

As Hair Loss & Color Specialist my focus is now on hair loss treatments and hair color.  However, all of my services include the option to add a hair, ensuring you receive a comprehensive approach tailored to your needs.

I strive to be as transparent as possible with my pricing and that is why I have all of my pricing listed on my service page.  However, these ARE starting prices.  Things that may affect the cost are thickness/length, the level of lightness desired, amount of color needed, etc...  An incredibly accurate estimate can be given at an in-person consultation.

I accept all forms of payment in my salon suite such as cash, check, and any credit card payments.  I also offer AFFIRM payment plan through my booking software for larger service amounts.

I usually suggest giving about 2-4 weeks for me to accommodate for most services.  If you have a busier schedule and need a more specific time, it may take longer.

All cancellations/no show within 24 hours of the appointment date/time will be subject to charged 50% of the appointment booked.  Please understand that when you cancel your hair session without notice, I miss the opportunity to fill that appointment.

You can find my in a private suite inside A Suite Salon West located 19100 S. Crescent Drive, Suite 119, Mokena, IL 60448.  The Salon is located right next to Kids Can Do on 191st Street across from the Brandau Farms.